• Proven track record in designing and documenting business processes and translating business needs into system requirements for software development and technical solutions.
• Experienced project manager with proven ability to manage to timelines while ensuring consistent and informative communications to all project team members, Senior Management and external partners.
• Significant involvement in both the business and technical aspects of software development, integration and implementation.
• Highly creative and logical thinker with excellent analytical and problem-solving skills.
• Experienced photographer, classically trained music composer and sound designer.

• Festival Airlines was a startup vacation airline based in Chicago, IL with plans to provide safe, reliable and affordable air transportation between major metropolitan airports and popular vacation destinations in the Americas. As of January 2007, Festival ceased operations.
• Responsible for the implementation, configuration and on-going operations of all methods by which a customer could purchase an electronic ticket. This included:
  • Web site: Collaborated with Trisept Solutions (Milwaukee, WI) to design, develop and implement the Festival web site. Maintained policies and vacation destination content.
  • Call Center: Worked with Airline Reservations Center (Daniels, WV) to seamlessly integrate their call center services into Festival's product offerings.
  • Reservations Systems: Managed the relationship with Radixx International (Orlando, FL) to integrate and configure airline reservations capabilities on Festival's web site, and with Trisept Solutions to integrate and configure vacation packaging reservations capabilities.
• Responsible for researching and developing requirements for the IT infrastructure needs and assembling a budget and plan to implement the required infrastructure. This included e-mail and intranet solutions, and all desktop and communications solutions.

June 2005: Role expanded to Director, Data & Revenue Product Development
November 2002: Role expanded to Director, Product Development E-Commerce
December 2000: Hired as Director of Ad Serving

• Responsible for product development initiatives for all data & revenue products including Hotelligence, RateVIEW & ChannelManager, a combined annual revenue source of over $35 million.
• Led the product development and project management for Hotelligence FuturePACE, a new data report that provides hoteliers the ability to analyze future booking trends. Project completed on schedule with successful release date in April 2005 and over $1.7 million in sales by year's end.
• Completed a project to migrate electronic advertising support, a $12 million/year source of revenue, from legacy partner systems to the DoubleClick DART Enterprise platform without interruption to production.
• Led product development and project management efforts for the implementation of electronic advertising functionality, a $10 million/year source of revenue, using DoubleClick's Dart Enterprise and ZEDO's "3rd Generation Ad Serving" software,
  • into multiple high transaction volume mainframe environments known as Global Distribution Systems (GDS) including Worldspan, Galileo and Sabre.
  • into multiple on-line travel web sites including StarCite.com and Hotwire.com
• Managed major enhancements to existing advertising products and operational processes.
  • Successful enhancements include implementation of additional ad inventory resulting in a $50,000 reduction of spoilage risk and creation of process documentation and diagrams for the Internet Media operations group where such documentation did not previously exist.
• Developed and introduced numerous management reports for ad campaign analysis. Use of these reports enabled the company to avoid a potential annual loss of $500,000 in revenue.

• Developed, documented and maintained technical specifications for ad serving integration and implementation into eight national web sites including Cars.com, Apartments.com and 140 Affiliates.
• Responsible for hiring, training and management of the daily operations of on-line ad serving for leading web sites in the transportation and real estate on-line classifieds industry.
• Promoted three times within two years, thus allowing the opportunity to function in full capacity within each role in the Ad Serving team.
• Acted as technical and functional business lead in a project to research, document, and recommend alternative ad serving solutions.
• Interacted with sales, marketing and product development to ensure robust ad targeting capabilities within the ad serving products.

• Fluent in both PC and Mac platforms.
• Application knowledge includes: Expert MS Office User, MS Project, MS Access, MS Visio, some SQL, completed training for Rational Unified Process, HomeSite, and BBEdit.
• Graphics Programs: Adobe Photoshop, Adobe Illustrator, Adobe ImageReady, and iMovie.
• Audio & Music Programs: Apple Logic Audio Platinum, Digidesign Pro Tools, and Coda Finale.
• Able to understand general concepts and ideas behind many programming languages such as Perl, CGI, and Java.
• Proficient in HTML and CSS.

• Accomplished digital photographer with experience shooting fashion, glamour, events and more (http://itakeprettypictures.com).
• Owner/Operator of Kraynight Productions (http://kraynight.com), offering a variety of digital audio recording and music composition services.
• Visual Art, Graphic Arts, Various Musical Instruments (Electric Guitar, Piano, Keyboards, Percussion)